Reference

Terms and Conditions That Govern Your k0860 Account

These terms set out the rules that apply when you open and use your k0860 account — covering how funds move, what actions are permitted, and what happens…

Account eligibility subject to local lawUPI, Paytm, PhonePe deposits coveredWithdrawal rules clearly statedAccount suspension conditions definedContact paths for disputes included
k0860 Terms and Conditions That Govern Your k0860 Account
TERMS QUERIES AND CONTACT

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe an action taken on your account was not in line with the conditions you…

Live Chat Start a live chat session directly from your account dashboard.
Email Support Send a detailed message to our support address.
Help Centre Our help centre hosts the current version of these terms, a changelog of recent…
HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security and Your Rights Under These Terms

These terms exist to protect both you and k0860. Here is how we apply them in practice — from how your personal data is retained to how you…

Account Data Retention

We retain your account data for as long as your account remains active and for the period required by applicable…

Cookie Usage

Our platform uses cookies to maintain your session, remember language preferences, and analyse how pages are used.

Account Security Obligations

Under these terms, you are responsible for keeping your login credentials confidential.

Requesting Account Changes

To update registered details such as your name, phone number, or linked UPI handle, submit a request through live chat…

Dispute and Escalation Path

If a support agent cannot resolve your concern at first contact, your case is escalated to our compliance team within…

Terms Version and Updates

The version date of these terms is visible at the top of the document.

Common Questions About k0860 Terms and Conditions

Below are the questions our account holders raise most often about these terms. If yours is not covered here, the support team can address it directly through live chat or email.

These terms take effect as soon as your account is created and confirmed. Continuing to use the platform — including making a deposit via UPI or Paytm — constitutes ongoing acceptance of the current version of these conditions.

We send an email to your registered address at least seven days before any change comes into force. The updated version is also published on this page with a revision date, and the changelog shows exactly what was altered.

Yes. Accounts may be suspended if there is evidence of fraudulent activity, abuse of promotional conditions, multiple accounts linked to the same identity, or a breach of any clause in these terms. You will be notified of a suspension and given a path to appeal.

Withdrawals are processed to the same payment method used for the original deposit — UPI, Paytm, or PhonePe. Identity verification is required before a first withdrawal is approved. Processing typically completes within one to three business days once verification is cleared.

Contact our support team by email with your registered account address and a subject line noting a data access request. We will compile and send a summary of the data we hold within the period required by applicable law.

On account closure, your personal data is retained for the minimum period required by law, then deleted or anonymised. Transaction records linked to payment rails such as PhonePe or UPI are kept for the legally mandated retention window.

Raise the matter via live chat or email, quoting your account ID and the specific action you are disputing. If the first-line agent cannot resolve it, the case moves to our compliance team within 48 hours and you receive a reference number.